Shipping & Delivery

no horse & carts here

Shipping Info

Delivery Method

We use a range of couriers as well as Australia Post.  Once an order has been dispatched, customers will receive an email with their tracking number.
Unfortunately, we do not currently ship to areas outside Australia.
How do I know what it will cost?
Your delivery cost will vary depending on the size, weight and delivery location.  Shipping is calculated at check-out.  All prices are in Australian Dollars and are payable in addition to the product price.
How long will it take for my order to arrive?
Orders will take between 2-10 business days to arrive, depending on the destination and shipping methods.  Special and Pre-Order items may take longer and you will be advised if there is a longer than expected time for delivery when your order is placed.  
Delivery Acceptance
The policy of most couriers and Australia Post is to to leave the goods at the premises if not specific instructions or a signature required is selected.  We recommend providing delivery instructions (i.e. leave at door or signature required).As a signature is required upon receipt, products will not be delivered to un-attended addresses.  If no-one is available to sign for any parcel, a card will be left and the parcel will be re-routed to the nearest collection depot.
Remote Deliveries
We are more than happy to liase with you to arrange delivery to remote areas (i.e. via barge/freight truck).  Please contact us directly to organise.