Privacy Policy

Cairns Camping Specialists is committed to protecting the privacy of your personal information. We manage your personal information in an open and transparent way.

CAIRNS CAMPING SPECIALISTS will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities.

CAIRNS CAMPING SPECIALISTS will not use or disclose your personal information for purposes unrelated to the services we provide, unless we first obtain your consent.

Our Privacy Obligations

This privacy policy sets out how we comply with our obligations under the

• Privacy Act 1988 (Australia);
• Privacy Act 1993 (New Zealand);and
• Personal Data Protection Act 2012 (Singapore).

CAIRNS CAMPING SPECIALISTS is bound by the requirements of these laws, which regulates how we may collect, use, disclose and store personal information. These laws also specify how individuals may access and correct personal information held about them.

“Personal Information” means information or an opinion about an identified individual (or an individual who is reasonably identifiable), whether true or not, or recorded in a material form or not. For example, these types of information could include your name, contact details, age and health information.

“Personal data” refers to data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which the organisation has or is likely to have access.

In this policy ‘we’, ‘us’, ‘our’ and ‘CAIRNS CAMPING SPECIALISTS’ refers to (and this policy applies to) COFORDO 305 Pty Ltd (ABN: 75 527 982 818)

By visiting our websites and/or providing your personal information or data to us, you consent to the terms and conditions in this Privacy Policy, unless you tell us to the contrary by contacting us.

This privacy policy is effective from May 2018. From time to time, our policies and procedures will be reviewed and, if appropriate, updated. If any changes are made to this policy these will be posted on our websites.

How we use your information

Cairns Camping Specialists uses your information to understand your needs and provide you with better service. Specifically, we use your personal information to :

We use your personal information for a variety of reasons including to:

• Complete a transaction
• provide services and products to you;
• answer your inquiries and deliver customer service to you;
• to tell you about other products that we think may be of interest to you;
• maintain and improve customer services;
• meet our legal obligations;
• manage and resolve any legal, consumer or commercial complaints and issues;
• carry out internal functions including training; and

Disclosure

In the course of conducting our business and providing our products and services to you, we may disclose your personal information.

We only disclose personal information for the purposes for which it was given to us, or for purposes which are directly related to one of our functions or activities. We do not give it to anyone else unless one of the following applies:

you have consented to the disclosure;

you would reasonably expect, or have been told, that your information is passed to those individuals, businesses or agencies; or

it is otherwise required or authorised by law.

If we engage third party agents or contractors, we will take all reasonable steps to ensure that they do not breach privacy requirements in relation to the information, before we share your personal information with them.

Data quality and Security

We will take all reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss and from unauthorised access, modification or disclosure.

The personal information that we collect about you is stored on our database servers & filing systems managed by us in Australia.

Website usage

Our websites are professionally hosted and operate in a secure environment. You should however be aware that there is always an inherent risk in transmitting your personal information via the Internet.

We use secure payment platforms to process online orders. Customers can see their cards being debited in real time, all in an SSL secure environment.

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions, all our websites use 2048 bit SSL with up to 256 bit encryption for capturing personal information and processing transactions. We do not store your credit card details

To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorised access to your password and to your computer.

Ensure you logout when you have finished visiting our websites especially if you accessed them from a shared computer.

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes. The information collected may be used by CAIRNS CAMPING SPECIALISTS to improve your experience on our website.

If you visit an area of the website where you are not required to log on, to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded.

Any personal information that you submit to us using our website or in an e-mail will only be used in accordance with this privacy policy.

Links to third party sites

Whilst links to third party websites may be provided on our website, we are not responsible for the content or practices of these third party websites.

These links are provided for your convenience and do not represent CAIRNS CAMPING SPECIALISTS’s endorsement of any linked third party website. We recommend that you check the privacy policies of these third parties prior to providing them with your personal information.

No links may be made to this website without our prior written consent.

Opt out

You may ‘opt out’ from any direct marketing, at any time, for any reason.  Please email info@cairnscamping.com to be removed from our mailing lists.